2Plus2 helps select and implement new Conference Services software package

Solution

2plus2 has been working with UC Berkeley Conference Services to first select a vendor product to replace an aging legacy system and second to successfully implement the new product. We learned the current client business processes and worked with the client and software vendor to learn product features. Because Conference Services legacy system was a homegrown system, many automated functions were not available in the new software product. Together with the client, we re-engineered business processes as needed to work within the limitations of the software, and used the software to help define new processes that would take advantage of some of the new functionality. Implementation is ongoing and we hope to successfully launch for the Summer of 2012.